Return Policy

Defective Products:
 The customer must first contact us for technical support to confirm product is defective and that product replacement or repair is deemed necessary.
Non-Defective Returns:
Eligible non-defective products may be returned for a full refund minus shipping paid (if any). To be eligible for a non-defective return, your merchandise must be unused/unopened and must be in the original packaging. Non-defective returns that show signs of installation/use, missing parts, or have serial numbers that do not match our records will not be accepted. Customer is responsible for return shipping costs of non-defective returns. You should consider using a trackable shipping service or purchasing shipping insurance for items of value. NoiseMaker Antennas is not liable for lost or damaged return packages.
General – Cancellations, Shipping Damage, Missing Packages, Shipment Refusals:
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. Claims of shipment damage, incorrect/missing items, or non-receipt of goods must be made within seven (7) days. Customer is responsible for all costs associated with refused shipments or return to sender (RTS) shipments including carrier fees, freight to the customer, and return freight. We reserve the right to refuse returns that are sent COD, without a return authorization, show signs of undisclosed installation/use, has missing parts/packaging,  or have serial numbers that do not match our records. If you do not comply with any of the above conditions, We reserve the right to refuse the return/exchange, or to impose different or additional conditions. Please see our TERMS AND CONDITIONS for additional applicable information.